Wayfinding kiosks on a roll: How to cash in

Wayfinding kiosks on a roll: How to cash in

A panel during the Self-Service Innovation Summit drilled down on the benefits of wayfinding kiosks and what to consider when planning these interactive devices. Wayfinding kiosks have emerged as a popular tool to guide people — both residents and visitors — about local businesses and attractions in public spaces. The benefits of wayfinding kiosks, along […]

AI, 3D avatars revolutionize customer service, drive-thru

AI, 3D avatars revolutionize customer service, drive-thru

AI-powered chat and 3D avatars are revolutionizing retail environments, designed to enhance customer experience while freeing frontline workers for more engaging work and reducing costs for operators in various industries and verticals. AI, 3D avatars revolutionize customer service, drive-thru : Transforming Malls into Destinations. Earlier this year, American Dream, the New Jersey-located retail and entertainment […]

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Customer Self Order & Digital Messaging

Complete case study on the positive impact that customer ordering kiosks provide to a relatively small retail shop. Ordering and digital messaging signage. Customer Self Order & Digital Messaging. Most of us like to think in terms of 14,000 kiosks at Mcdonald’s and relegate small businesses to the footnotes.  It’s a challenge aggregating literally tens […]

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