Careers at GAV MGMT

Location: Toronto
Department: Sales
Reports To: VP of Sales
Employment Type: Full-Time
Salary: $55,000 – $65,000
Benefits: Extended Health Benefits, Retirement Matching Program, Professional Development Opportunities

About GAV MGMT

GAV MGMT is a national technology integration company specializing in Audio Visual, Unified Communications, Digital Signage, and AI-Driven Physical Security solutions.

We partner with enterprise, public sector, healthcare, education, financial, commercial real estate, and industrial organizations across Canada to design, deploy, and support technology environments that enhance communication, collaboration, security, and operational performance.

Our team combines consulting, design, engineering, installation, and managed services under one accountable partner, delivering projects from concept through long-term support.

Position Overview

The Sales Operations Administrator plays a critical role in supporting the efficiency, accuracy, and execution of GAV’s sales organization.

Working closely with the VP of Sales and broader sales team, this individual will help maintain CRM integrity, support opportunity management, coordinate internal communication, track quotations and proposals, and ensure opportunities move efficiently through the sales lifecycle.

This role is ideal for someone who thrives in a structured environment, enjoys improving processes, and takes pride in maintaining accurate information, strong follow-up, and operational excellence.

Key Responsibilities

• Sales Operations & CRM Management
  • Maintain accurate customer, contact, opportunity, and quotation records within CRM and business management platforms.
  • Monitor pipeline activity and ensure opportunities progress through established sales stages.
  • Track active opportunities, pending quotations, customer follow-ups, and key sales milestones.
  • Support pipeline reviews, forecasting activities, and sales reporting requirements.
  • Identify missing information, stalled opportunities, and process gaps requiring attention.
• Quotation & Documentation Support
  • Coordinate quote preparation, revisions, approvals, and document management.
  • Ensure scopes of work, assumptions, pricing revisions, change orders, and supporting documentation are properly maintained.
  • Assist with proposal preparation and sales administration activities.
• Cross-Functional Coordination
  • Serve as a liaison between Sales, Engineering, Project Management, Operations, Finance, and Service teams.
  • Coordinate internal handoffs to support smooth project transitions from sales to delivery.
  • Follow up with internal stakeholders and clients to gather information and maintain project momentum.
• Executive & Team Support
  • Support the VP of Sales with reporting, meeting preparation, action-item tracking, and sales administration.
  • Prepare agendas, meeting notes, and follow-up action lists.
  • Assist with Experience Centre scheduling, customer visits, demonstrations, and event coordination.

What Success Looks Like

• The Sales Operations Administrator will contribute directly to:
• Improved CRM accuracy and data quality
• Greater visibility into sales pipeline activity
• Faster and more organized quote management
• Stronger internal communication and collaboration
• More effective project handoffs
• Increased sales process consistency and accountability

Qualifications

• Experience in sales operations, sales administration, project coordination, customer success, business operations, or a related role.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Experience working with CRM, ERP, or business management platforms.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to accuracy.
• Proficiency with Microsoft 365, Outlook, Excel, Teams, and related business applications.

Preferred Qualifications

• Experience with Q360, HubSpot, Salesforce, or similar CRM platforms.
• Experience within technology integration, audio visual, physical security, construction, engineering, or project-based sales environments.
• Familiarity with enterprise sales processes and customer lifecycle management.

Why Join GAV MGMT

At GAV MGMT, you will join a growing national technology integration company delivering innovative solutions to some of Canada’s leading organizations.

You will work alongside experienced sales, engineering, and project delivery professionals while contributing directly to the success of customer projects across the country.

This is an opportunity to build a meaningful career in a fast-growing industry where operational excellence, customer experience, and teamwork are valued and rewarded.

Apply Now

Toronto | Hybrid (Remote/In-Office/Experience Center)
$80,000–$100,000 with incentives
Compensation based on revenue and margin attainment (TBD)

About Us

GAV MGMT is a leading Canadian provider of Audio Visual, Security, Digital Signage, and integrated technology solutions. We help organizations modernize workplaces, enhance communication, and strengthen security through intelligent, connected systems. With continued growth and the opening of our new, industry-leading Experience Center in Toronto, GAV MGMT is seeking qualified Account Executives to join our team. Working in collaboration with our Business Development Strategists, Marketing team, and Executive Leadership, our Account Executives play a key role in developing and maintaining accounts across Canada.

Role Overview

The Account Executive plays a pivotal role in building and maintaining client relationships. Primarily responsible for ensuring client satisfaction, the Account Executive acts as the bridge between the client and the company’s solutions. This role requires a proactive approach to address client needs, secure new accounts, and strengthen existing relationships to achieve sales targets and drive organizational growth.

Experience and Requirements

• Candidates with the following will solely be considered:
• 3+ years of experience as an Account Executive.
• Selling Audio Visual or IT products/services.
• Selling experience at the executive and/or C level.
• Experience in solution-based selling in Fortune 500 / Enterprise accounts (not exclusive to those markets).
• Developed network of decision-makers and technology implementors.

Key Responsibilities

• Develop and maintain strong relationships with clients to ensure satisfaction and retention.
• Identify and secure new business opportunities through networking and prospecting activities.
• Understand client needs and collaborate with internal teams to ensure those needs are met with the right services, products, or solutions.
• Conduct presentations and product demonstrations for existing and potential clients.
• Negotiate contracts and close agreements to maximize profitability.
• Monitor market trends and competitor activity to recommend improvements and adjustments in strategies.
• Prepare regular reports on account status, transactions, and progress toward sales targets.

In addition to overarching responsibilities, the Account Executive is expected to:

• Coordinate with marketing, sales, and customer service departments to align client-facing activities and initiatives.
• Manage and resolve client conflicts and complaints to maintain strong relationships.
• Update internal databases with account details, including new contacts and activities.
• Participate in industry events, conferences, and trade shows to expand network and industry knowledge.
• Implement effective sales strategies under the guidance of senior executives.

The successful candidate will benefit from access to an industry-leading Experience Center in downtown Toronto, where the latest presentation, training, messaging, security, and lighting technologies are showcased for client demonstrations and interaction.

How to Apply

Interested candidates are invited to submit their resume and cover letter via email to careers@gavmgmt.ca.

We look forward to hearing from you and possibly welcoming you to the GAV MGMT team!

Apply Now

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