How retailers can improve employee and customer experiences
The rise of omnnichannel commerce means that consumers expect the same level of service and accessibility from brick-and-mortar stores as their online counterparts. Retailers, however, continue to face labor scarcity and high turnover, as the U.S. job market tightens and inflation rages on. One way to ease the effects of these challenges is to equip retail […]
Mastering Preset Management
Do you have a digital signage installation consisting of Samsung displays? Are you using MagicINFO as your CMS? One of the common issues we see with our customers is that they’re not always aware of the possibilities of MagicINFO. That is why we started the MagicINFO Explained blog series, where each month we take a […]
Digital Menu Boards – Are they worth it and where to start?
I have a lot of friends who own restaurants. Some of them are family-owned multiple outlets and others own a café or a small dining space as a side business. The beauty of this industry is that you can touch people’s hearts with good simple food and exceptional customer service. The problem is that as […]
How to transform your content delivery in 2023
How to transform your content delivery in 2023 Between now and 2031, the market for digital signage is expected to nearly double in size. Digital transformation boosts engagement in any industry — from corporate and higher education to retail and even houses of worship — by offering an engaging and streamlined way to communicate messages […]
Wayfinding kiosks on a roll: How to cash in
A panel during the Self-Service Innovation Summit drilled down on the benefits of wayfinding kiosks and what to consider when planning these interactive devices. Wayfinding kiosks have emerged as a popular tool to guide people — both residents and visitors — about local businesses and attractions in public spaces. The benefits of wayfinding kiosks, along […]
AI, 3D avatars revolutionize customer service, drive-thru
AI-powered chat and 3D avatars are revolutionizing retail environments, designed to enhance customer experience while freeing frontline workers for more engaging work and reducing costs for operators in various industries and verticals. AI, 3D avatars revolutionize customer service, drive-thru : Transforming Malls into Destinations. Earlier this year, American Dream, the New Jersey-located retail and entertainment […]
How digital signage drives retail traffic and sales
How digital signage drives retail traffic and sales. In our lifetimes, we’ve seen retailers dress window displays with clothed mannequins, arranged furniture and fanciful scenes — all to grab attention and ideally pull consumers through the doors. Almost every retailer, short of luxury brands, has been known to put up window posters touting price discounts, […]
3 ways digital signage can improve banks
Digital signage can help transform bank branches into spaces that draw in customers. Banks have consistently made efforts to make branches leaner and more effective as consumers continue to perform traditional banking online and go to branches for financial guidance. Banks have responded to this change in a number of ways, such as hiring on […]
How AV Elements are Enhancing the World Cup
FIFA World Cup Qatar 2022 uses a combination of technologies to provide a better experience for fans. FIFA World Cup Qatar 2022 continues to engage global audiences with loads of record-breaking numbers. And for the fans, technology has been leading the way in leaps and bounds. From semi-automated systems to apps, the World Cup has […]
Customer Self Order & Digital Messaging
Complete case study on the positive impact that customer ordering kiosks provide to a relatively small retail shop. Ordering and digital messaging signage. Customer Self Order & Digital Messaging. Most of us like to think in terms of 14,000 kiosks at Mcdonald’s and relegate small businesses to the footnotes. It’s a challenge aggregating literally tens […]