In the wake of the pandemic, organizations around the globe were forced to evaluate nearly every facet of their business operations, including how the physical office and meeting spaces would support seamless collaboration and productivity of in-person and remote workers at scale. The shift to hybrid work environments highlighted the shortcomings and challenges of traditional audiovisual systems as companies struggled to replicate in-the-office efficiencies that employees had experienced connecting with colleagues when working from home.
CSI, a provider of fintech, regtech, and cybersecurity solutions, was preparing for the return of its employees across 11 offices. Kenny Blankenship, vice president of facilities, knew the legacy audiovisual technology in place would not support the demands of a new hybrid work environment. It was also not going to meet the expectations of employees accustomed to seamless platforms like Zoom and Microsoft Teams. To ensure a satisfied and productive workforce, the company prioritized an A/V technology migration. It sought to standardize on a more flexible and reliable platform as it prepared to re-open and welcome employees back into the office.
The Tech Challenge
Based on years of experience, Blankenship knew the traditional time-consuming, costly and difficult task of rolling out conference rooms. They needed to deploy quickly and reliably with little to no disruption to productivity. Blankenship was also searching for a flexible platform that seamlessly enabled productivity and supported a distributed workforce’s new collaboration and communication requirements. With supply chain issues, he was also struggling to find the products he needed. Blankenship turned to Wesco’s innovative Conference Room as a Service to effectively modernize meeting spaces across locations. It was unlike anything else he found from a total user experience, including equipment, monitoring portal, and support services.
(2023, May 08). Phil Langley. Retrieved from https://xchange.avixa.org/posts/conference-room-as-a-service-sets-standard-for-fintech-company?channel_id=business-of-av